Frequently asked questions
Browse by category, or click to expand answers.
Is this a subscription?Billing⌄
No. It is a one-time purchase that grants permanent use of the current major version (V1). All V1.x updates and newly added data sources are included free. When V2 ships, existing users will be offered a discounted upgrade.
How do I sign in?Account⌄
Email magic link. Enter your address, click the link in your inbox. No password to forget.
How many devices can I use?Account⌄
Up to 2 desktop devices (Windows / macOS in any combination) simultaneously. Browser sign-ins do not count. To switch devices, remove one from Account → Devices.
Windows warns "Windows protected your PC"Installation⌄
This is SmartScreen for installers without an EV code-signing certificate. Click "More info" → "Run anyway". The warning will disappear after enough installs accumulate reputation.
macOS says "cannot verify developer"Installation⌄
System Settings → Privacy & Security → scroll to the bottom and click "Open Anyway". Or run in Terminal: xattr -dr com.apple.quarantine /Applications/Rethink\ Data.app